{"id":6554,"date":"2023-11-23T15:16:57","date_gmt":"2023-11-23T12:16:57","guid":{"rendered":"https:\/\/medisunhastanesi.com\/?page_id=6554"},"modified":"2024-08-27T00:55:31","modified_gmt":"2024-08-26T21:55:31","slug":"kalite-yonetimimiz","status":"publish","type":"page","link":"https:\/\/medisunhastanesi.com\/ru\/kalite-yonetimimiz\/","title":{"rendered":"\u041d\u0430\u0448\u0435 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u043e\u043c"},"content":{"rendered":"
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Kalite Y\u00f6netimimiz Hakk\u0131nda<\/h2>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00d6zel Medisun \u00c7ayyolu Hastanesi; T.C. Sa\u011fl\u0131k Bakanl\u0131\u011f\u0131 Sa\u011fl\u0131kta Kalite Standartlar\u0131 do\u011frultusunda y\u00fcksek kalite sa\u011fl\u0131k hizmeti sunmaktad\u0131r. Hastanemiz kalite y\u00f6netim s\u00fcre\u00e7lerini s\u00fcrekli iyile\u015ftirmeler g\u00f6stererek uygulamaktad\u0131r.<\/p>

KAL\u0130TE B\u00d6L\u00dcM\u00dc OLARAK \u00c7ALI\u015eMA PRENS\u0130PLER\u0130M\u0130Z
\u00c7a\u011fda\u015f ve geli\u015fmi\u015f teknoloji kullan\u0131larak h\u0131zl\u0131 ve do\u011fru tan\u0131 ile tedaviyi ger\u00e7ekle\u015ftirmek hedeflenir. Hastanemiz Kalite Y\u00f6netim Sistemi, \u015fartlar\u0131na uygun \u015fekilde \u00e7al\u0131\u015farak sistemin s\u00fcrekli iyile\u015ftirilmesini sa\u011flamak, ba\u015fta \u00fcst y\u00f6netim olmak \u00fczere, t\u00fcm \u00e7al\u0131\u015fanlar\u0131n sorumlulu\u011fundad\u0131r.
Kurumumuzda Kalite Y\u00f6netim Sistemi \u00e7al\u0131\u015fmalar\u0131 t\u00fcm birimler ve t\u00fcm \u00e7al\u0131\u015fanlar taraf\u0131ndan y\u00fcr\u00fct\u00fclmesi gereken bir faaliyet olarak kabul edilmektedir. Bu do\u011frultuda, t\u00fcm \u00e7al\u0131\u015fanlar\u0131n Kalite Y\u00f6netimi ve kalite iyile\u015ftirmeleri konular\u0131nda bilgi sahibi olmalar\u0131 i\u00e7in s\u00fcrekli e\u011fitimler d\u00fczenlenerek uygulan\u0131r. \u00c7al\u0131\u015fanlar\u0131n kalite \u00e7al\u0131\u015fmalar\u0131na kat\u0131l\u0131m\u0131 te\u015fvik edilir.
Hasta ve Hasta yak\u0131n\u0131 ile anla\u015fmal\u0131 kurumlar\u0131n beklenti ve isteklerini \u00f6l\u00e7erek memnuniyetlerini s\u00fcrekli iyile\u015ftirmek i\u00e7in s\u00fcre\u00e7ler belirlenir. Bu s\u00fcre\u00e7lerin performanslar\u0131n\u0131 \u00f6l\u00e7en iyile\u015ftirme faaliyetleri planlan\u0131r.
Hizmet kalitesinin iyile\u015ftirilmesi i\u00e7in i\u015f birli\u011fi i\u00e7inde olunan firmalarla iyi ili\u015fkiler kurulur ve performanslar\u0131 s\u00fcrekli \u00f6l\u00e7\u00fclerek daha h\u0131zl\u0131, daha ekonomik ve daha kaliteli hizmet temin edilir.<\/p>

Kalite Politikam\u0131z
\uf0fc \u00c7a\u011fda\u015f t\u0131bb\u0131n gerektirdi\u011fi alt yap\u0131, bilgi ve insan kayna\u011f\u0131 ile kaliteli sa\u011fl\u0131k hizmeti sunmak
\uf0fc Kurumsal ama\u00e7lar do\u011frultusunda kalite standartlar\u0131na uygun olarak \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcrmek
\uf0fc Kurumsal ama\u00e7lar\u0131n \u0131\u015f\u0131\u011f\u0131nda stratejik hedeflere ula\u015fmada zaman\u0131nda, yerinde, yetkin ve yeterli kaynak ile sa\u011fl\u0131k hizmetini kesintisiz sunmak
\uf0fc Ulusal ve uluslararas\u0131 hasta ve \u00e7al\u0131\u015fan g\u00fcvenli\u011fi hedeflerini g\u00f6zeterek kaliteli hizmet sunmak
\uf0fc Hasta, hasta yak\u0131nlar\u0131 ve \u00e7al\u0131\u015fan memnuniyetini sa\u011flamak ve beklentileri kar\u015f\u0131lamak
\uf0fc \u00c7al\u0131\u015fanlar\u0131n niteli\u011fini artt\u0131r\u0131c\u0131, hasta ve yak\u0131nlar\u0131n\u0131n sa\u011fl\u0131\u011f\u0131n\u0131 destekleyici ya\u015fam boyu e\u011fitim felsefesini benimsemek
\uf0fc Toplumun sa\u011fl\u0131\u011f\u0131n\u0131 koruyucu ve geli\u015ftirici \u00e7al\u0131\u015fmalara ama\u00e7lar\u0131na uygun olarak katk\u0131da bulunmak
\uf0fc Kalite Y\u00f6netim Sistemi \u015fartlar\u0131ndan \u00f6d\u00fcn vermemek ve g\u00fcncel olan\u0131 uygulamak
\uf0fc S\u00fcre\u00e7lerin uygunlu\u011funu sa\u011flayarak ve etkinli\u011fini geli\u015ftirerek ama\u00e7lar do\u011frultusunda verimlili\u011fi artt\u0131rmak
\uf0fc S\u00fcrekli geli\u015fimi sa\u011flamak
\uf0fc Hesap verebilir olmakt\u0131r.
Kalite Olarak G\u00f6revlerimiz
\uf0fc Ulusal ve uluslararas\u0131 standartlar\u0131 izlemek, ama\u00e7lar do\u011frultusunda g\u00fcncel olan\u0131 uygulamak
\uf0fc T\u00fcm \u00e7al\u0131\u015fmalar\u0131n\u0131 mevzuat, standart ve kurum ama\u00e7lar\u0131na uygun olarak ger\u00e7ekle\u015ftirmek ve izlenebilirli\u011fini sa\u011flamak
\uf0fc Mevzuat, standartlar ve ama\u00e7lar \u00e7er\u00e7evesinde \u00e7al\u0131\u015fanlar\u0131n koordinasyonunu sa\u011flamak, izlemek, geri bildirim vermek ve iyile\u015ftirmeleri sa\u011flamak
\uf0fc Kurumsal makro ve mikro hedefleri ve anahtar performans g\u00f6stergelerini izlemek, de\u011ferlendirmek ve koordinasyonu sa\u011flamak
\uf0fc \u00d6z de\u011ferlendirmeler do\u011frultusunda iyile\u015ftirmeleri s\u00fcrd\u00fcrmek, \u00e7al\u0131\u015fanlar\u0131n kat\u0131l\u0131m\u0131n\u0131 ve geli\u015fimini sa\u011flamak
\uf0fc Hasta ve \u00e7al\u0131\u015fan memnuniyetini de\u011ferlendirmek, iyile\u015ftirmeleri s\u00fcrd\u00fcrmek, hak ve sorumluluklar\u0131n korunmas\u0131n\u0131 sa\u011flamak
\uf0fc Hasta ve \u00e7al\u0131\u015fan g\u00fcvenli\u011fi uygulamalar\u0131n\u0131 izlemek, analiz etmek ve iyile\u015ftirmeleri s\u00fcrd\u00fcrmek
\uf0fc Kurum i\u00e7i y\u00f6neti\u015fimi s\u00fcrd\u00fcrerek kararlar\u0131n etkisini izlemek ve kat\u0131l\u0131m\u0131 sa\u011flamakt\u0131r.
Bu anlamda;
\u2022 \u00d6nceli\u011fimiz hasta ve yak\u0131nlar\u0131n\u0131n beklentilerini kar\u015f\u0131layarak, memnuniyeti en \u00fcst d\u00fczeyde tutmak,
\u2022 \u00c7a\u011fda\u015f y\u00f6netim anlay\u0131\u015f\u0131 ile kalite y\u00f6netim sistemimizi s\u00fcrekli iyile\u015ftirmek,
\u2022 Hasta, tedarikci ve t\u00fcm \u00e7al\u0131\u015fanlar\u0131n kuruma duydu\u011fu g\u00fcveni s\u00fcrekli geli\u015ftirerek d\u00fcr\u00fcst kaliteli sa\u011fl\u0131k hizmeti sunmak,
\u2022 \u00c7al\u0131\u015fan\u0131m\u0131z\u0131 s\u00fcrekli e\u011fitimle destekleyerek ekip ruhunu iyile\u015ftirme ve geli\u015ftirme s\u00fcrecinde etkinle\u015ftirmek,
\u2022 \u00c7al\u0131\u015fan\u0131n gurur duydu\u011fu g\u00fcler y\u00fczl\u00fc, i\u00e7ten, insana sayg\u0131l\u0131 \u00e7al\u0131\u015fma ortam\u0131 sa\u011flamak,
\u2022 Kaynaklar\u0131m\u0131z\u0131 etkin kullanmak,
\u2022 \u00c7evreye sayg\u0131l\u0131 olmak,
\u2022 B\u00f6lgemizin en sayg\u0131n ve g\u00fcvenilir hastanesi olmakt\u0131r.
Kalite Y\u00f6netim Sistemi
Hastanemiz hasta ve \u00e7al\u0131\u015fan g\u00fcvenli\u011fi izleme ve \u00f6l\u00e7me \u00e7al\u0131\u015fmalar\u0131 ve s\u00fcrekli iyile\u015ftirmedeki \u00e7al\u0131\u015fmalar\u0131na devam etmektedir.<\/p>

Kalite Y\u00f6netim Sisteminin Faydalar\u0131:
\u2022 Maliyet ve zamandan tasarruf
\u2022 Hasta odakl\u0131 hizmet sunumu
\u2022 Daha az hasta\/hasta yak\u0131n\u0131 \u2013 \u00e7al\u0131\u015fan \u015fik\u00e2yetleri
\u2022 Kaynaklar\u0131n optimum kullan\u0131m\u0131
\u2022 Sa\u011fl\u0131kl\u0131 bilgi ak\u0131\u015f\u0131
\u2022 Y\u00f6netim kolayl\u0131\u011f\u0131
\u2022 Kaliteli hasta bak\u0131m\u0131 sa\u011flamak
\u2022 Kaliteyi geli\u015ftirmek ve iyile\u015ftirmek i\u00e7in personelde liderlik bilincinin olu\u015fmas\u0131
\u2022 S\u00fcrekli iyile\u015ftirmeyi sa\u011flamak
\u2022 E\u011fitim \u00e7al\u0131\u015fmalar\u0131n\u0131n s\u00fcrekli\u011finin sa\u011flanmas\u0131<\/p>

Kalite Y\u00f6netim Prensipleri
Hasta Odakl\u0131l\u0131k
Hastanemiz mevcut ve gelecekteki hasta ihtiya\u00e7lar\u0131n\u0131 ve beklentilerini anlamal\u0131 ve a\u015fmak i\u00e7in \u00e7abalamal\u0131d\u0131r.
Liderlik
Liderler, kurulu\u015fun amac\u0131n\u0131 ve y\u00f6n\u00fcn\u00fc belirlerler. Kurulu\u015fun ama\u00e7lar\u0131n\u0131n ba\u015far\u0131lmas\u0131 i\u00e7in ki\u015filerin kat\u0131l\u0131m\u0131n\u0131 sa\u011flayacak ortam olu\u015fturulmal\u0131d\u0131r.
Ki\u015filerin Kat\u0131l\u0131m\u0131
\u00c7al\u0131\u015fanlar bir kurulu\u015fun temelidir. \u00c7al\u0131\u015fmalara tam olarak dahil edilmeleri kendi yeteneklerini kurulu\u015fun yarar\u0131na kullanmalar\u0131n\u0131 sa\u011flar.
Proses Yakla\u015f\u0131m\u0131
Uygun kaynaklar ve faaliyetler bir proses olarak y\u00f6netilirse istenilen sonu\u00e7lara daha etkin olarak ula\u015f\u0131labilir.
Y\u00f6netimde Sistem Yakla\u015f\u0131m\u0131
Belirli bir ama\u00e7 i\u00e7in birbiriyle ili\u015fkili proseslerin olu\u015fturuldu\u011fu sistemin belirlenmesi, anla\u015f\u0131lmas\u0131, y\u00f6netimi kurulu\u015fun etkinli\u011fini ve verimlili\u011fini artt\u0131r\u0131r.
S\u00fcrekli \u0130yile\u015ftirme
S\u00fcrekli iyile\u015ftirme kurulu\u015fun en kal\u0131c\u0131 amac\u0131 olmal\u0131d\u0131r.
Karar Vermede Ger\u00e7ek\u00e7i Yakla\u015f\u0131m
Etkin karar verme, verilerin ve bilgilerin analizine ba\u011fl\u0131d\u0131r.
Kar\u015f\u0131l\u0131kl\u0131 Yarara Dayal\u0131 Tedarik\u00e7i \u0130li\u015fkileri
Kurulu\u015f ve tedarik\u00e7ileri birbirinden ba\u011f\u0131ms\u0131z olmalar\u0131na ra\u011fmen kar\u015f\u0131l\u0131kl\u0131 faydaya dayanan ili\u015fki de\u011fer yarat\u0131r. Kurulu\u015flarda b\u00fcy\u00fck bir rekabet g\u00fcc\u00fc ve \u00fcst\u00fcnl\u00fck sa\u011flayan Toplam Kalite Y\u00f6netimi yukar\u0131da say\u0131lan ilkeler benimsenip uyguland\u0131\u011f\u0131 takdirde kurulu\u015fta dinamizmin ve geli\u015fimin sa\u011flanmas\u0131nda ba\u015far\u0131l\u0131 olur.<\/p>

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Kalite Y\u00f6netimimiz Hakk\u0131nda \u00d6zel Medisun \u00c7ayyolu Hastanesi; T.C. Sa\u011fl\u0131k Bakanl\u0131\u011f\u0131 Sa\u011fl\u0131kta Kalite Standartlar\u0131 do\u011frultusunda y\u00fcksek kalite sa\u011fl\u0131k hizmeti sunmaktad\u0131r. Hastanemiz kalite y\u00f6netim s\u00fcre\u00e7lerini s\u00fcrekli iyile\u015ftirmeler g\u00f6stererek uygulamaktad\u0131r. KAL\u0130TE B\u00d6L\u00dcM\u00dc OLARAK \u00c7ALI\u015eMA PRENS\u0130PLER\u0130M\u0130Z\u00c7a\u011fda\u015f ve geli\u015fmi\u015f teknoloji kullan\u0131larak h\u0131zl\u0131 ve do\u011fru tan\u0131 ile tedaviyi ger\u00e7ekle\u015ftirmek hedeflenir. Hastanemiz Kalite Y\u00f6netim Sistemi, \u015fartlar\u0131na uygun \u015fekilde \u00e7al\u0131\u015farak sistemin s\u00fcrekli iyile\u015ftirilmesini…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/pages\/6554"}],"collection":[{"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/comments?post=6554"}],"version-history":[{"count":12,"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/pages\/6554\/revisions"}],"predecessor-version":[{"id":7543,"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/pages\/6554\/revisions\/7543"}],"wp:attachment":[{"href":"https:\/\/medisunhastanesi.com\/ru\/wp-json\/wp\/v2\/media?parent=6554"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}